Break the Shackles of your CRM Environment!

Hi Nice day for you, Today I thought before starting my work Let me pass some information to google search content. I got lot of help from Google search to do my work easier. Sometime I think myself as selfish not contributing back to the search content. So some bit of information which might help somebody else. Okay.. Yesterday my boss asked me, we need to send a token while we send mails to customers either using Direct CRM features or third party using extracted list from CRM. That token should help customer to do some action in CRM without much authentication issues. Like... they can change their phone number by clicking a link. They were able to update their marketing mail preferences with the help of URL and so on... Indeed there are lot of concerns while we go to security team with the solution. They are asking about, Validity of token, Guest authentication, Defense against reply attacks, Defense against identifier misuse, Defense against Ma...

Are you planning to create any ISV module which is able to connect to CRM? How can you refactor the code of  that module in such a way taht, it can connect to other CRM's as well- like siebel crm, oracle crm, custom build crm. This post may help you for that. Here is the starting point. You can build further on top of this.: Let us have base abstract class called BusinessEntity.  This base class has an array of  attributes which can store key value pair. SetAttributeValue and GetAttributeValue will help you to store and retrieve properties. object this [ string attributeName] will help you to pass attribute collection on the instance object. public abstract class BusinesEntity     {               public AttributeCollection _attributes;                public bool Contains...