How to enable read receipt for CRM emails
In CRM, it would be nice if we have read receipt of emails send. It will help us to manage marketing in better way. It will provide improved email delivery reporting for managing campaigns in better way. Most of the third party Bulk e-mail management products having this features. How do we achieve this in CRM Let’s go directly to solution. Everything looks simple except tracking the action of opening the mail. Here is my thought on it. Include an image in your email template. It can be transparent gif file which will load from a public faced image URL Ex: Add an image control in HTML body part of the email < img alt ="test.jpg" src ="http://<server>/PicContent.aspx?<pass the identification>" /> In server side we will manage email tracking part. Here it is: http://<server>/PicContent.aspx?<pass the identification>" “onload” event of PicContent.aspx you can write any logic to ...